Customer Relationship Management

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manage customer interactions, track sales opportunities, and improve customer satisfaction

ETB 2,140.00 2140.0 etb ETB 2,140.00 VAT Excluded

ETB 1.00 VAT Excluded

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    Enhance Customer Relationships


    The CRM Module is designed to help you manage customer interactions, track sales opportunities, and improve customer satisfaction. With comprehensive tools for customer data management, you can build stronger relationships and drive repeat business.


    Our Services

    The services we offer.

    Lead and Opportunity Management

    Capture, track, and nurture leads with a clear view of your sales pipeline. Convert prospects into customers using tailored workflows. 

    Contact Management

    Keep detailed records of all customer interactions, including emails, calls, and meetings, ensuring that your team has up-to-date information at every touchpoint. 

    Sales Pipeline Visualization

    Use intuitive dashboards to monitor your sales funnel, track deal progress, and identify opportunities for improvement. 

    Task and Activity Management

    Assign tasks to team members, track deadlines, and set reminders for follow-ups to ensure no opportunity is missed. 

      Customer Support Integration

    Connect customer inquiries directly to the CRM, enabling faster response times and improving customer satisfaction. 

     Marketing Automation

    Manage campaigns, send personalized emails, and analyze campaign performance all within the CRM, aligning marketing efforts with sales goals. 

    Seamlessly Integrated with Essential Features

    Sales  

    Sync eCommerce orders with sales data to manage transactions and customer accounts seamlessly.

    Accounting

    Link eCommerce transactions directly with financial records to ensure precise billing and track revenue accurately.


    Inventory

    Track stock levels and product availability in real time to maintain accurate inventory management and ensure timely order fulfillment.


    CRM

    Integrate eCommerce data with customer relationship management to improve customer service and monitor interactions effectively.


    Help Desk

    Resolve customer service inquiries and support issues quickly using integrated help desk tools for seamless assistance.


    Marketing

     Utilize marketing tools to promote products, assess campaign performance, and boost online sales.

    FAQ

    Optimize operations, boost productivity, and unlock growth.

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